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I had a similar problem to some other reviewers here, but with the website bestbirkenstockshoes.net/

The site looked legit, as it had so many models of Birkenstock offered, options to change your shopping currency and create an online account, and paypal and various certification logos - I figured it was just some kind of clearance site. I orderd a pair of Birkenstock clogs, somehow Paypal didn't work so I had to pay with credit card. I then got an email saying I would see 'gowns4u' on my credit card statement, which should've already got my attention, but I didn't worry about it at the time. The shoes arrived from China (I had thought they were coming from the US), in a very battered original German Birkenstock box and with some recycled Chinese Birkenstock tags thrown in. The shoe box is for a narrow, dark grey version of the model... whilst the shoes in the box are regular width and pale blue.... and a completely different model to the ones I had ordered! They are well done with Birkenstock marks and logos and all, but still definite fakes. Badly glued at sides, much heavier and not proper cork used for the base, the rubber sole is very hard and also heavy, and they are actually a bit smaller than my other (real) size 38 Birkenstocks. I emailed the company several times requesting a refund. They replied to one of my emails only, admitting there had been a 'mistake at the warehouse' so the wrong model was shipped to me, and offering me '40% off my next purchase'. Since then they have not answered my further requests for a refund, as I obviously won't be making any more purchases... total scam company!!!

So I guess my advice would be don't order Birkenstocks online from anywhere but an official shop, or at worst a seller on eBay where you can use PayPal and benefit from their buyer protection and ability to lodge disputes.

Reason of review: Not as described/ advertised.

Monetary Loss: $75.

Preferred solution: Full refund.

Location: South Yarra, Victoria County

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My fake sandals came from china also. I was given an address in china to return them to.

Like really I would send them back.

I got mine from nikeonlinestore. That too was fake as it had nothing to do with the Nike corporation

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